Travelog - Book Activities, Tours and Holiday Packages

FAQ

Travelog is Travel deals site offering exclusive and high-end products at up to 70% off the price for in Malaysia and abroad. Operate Flash Sales model where our exclusive offers only available for limited time.

How do I use Travelog Voucher?

When your transaction is completed, the Voucher will be sent to your e-mail for printing. It includes the instruction of redeeming Voucher for travelling easily!! *T&C Apply.

What does the price Include?

All the facilities listed under the product type are included. To see the facilities, just click on the product name. If you don’t have an account, you can create one here.

Can I cancel my Booking?

Cancellation is not allow, You CAN change the date of the Booking. If the Booking Confirmation has NOT YET delivered due to our fault, Travelog will give you a refund. For HoteL booking, if the room is fully booked, Travelog will give you a refund. Please, remember to check the property’s Terms and Conditions policy before making any booking.

What happens if the business that I purchase a Voucher/E-ticket on Travelog.com is closed?

In case of merchant business is closed before the Voucher/E-ticket expiry date. You CAN NOT redeem the Voucher/E-ticket and we will give you a refund.

What happens if the Voucher Expired?

You have appropriate length of time for using the Voucher/E-ticket. If the Voucher/E-ticket expired, the right of using will be canceled so that you CAN NOT use it.

Is Travelog.com safe to use?

YES, it is. Travelog has high security standard SSL. We do not keep credit card information on our servers.

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