Good experience. Tour guide is good, but the counter is not responsive. Ask for the meet location for a few times, but still not getting it. End up we go to the beach ourselves and looking for help. And his reason is he forgot to send us the location even we reminded them everyday after we already been Langkawi. Bring your waters. Even though you had bought their package, the counter not even free you a small bottle of mineral water. 4 stars for the tour guide 0 star for the counter
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